Frequently Asked Questions
Are the bags randomized?
Yes. All bags are pre-packed to preserve fairness.
Are the cards authentic?
100% — only authentic TCG products, that are manufacture sealed. All slabs are graded by PSA, TAG or BGS.
Can I request a return?
No. All sales are final due to the mystery nature.
What if my order arrives damaged?
Contact us within 48 hours of delivery.
We’ll make it right.
Each moon bag is hand-packed by collectors in Austin, TX.
Odds vary by tier — each and every drop is sealed, fair, and built for long-term collectors.
No refunds. No repacks. No fluff.
You’re holding a piece of the hobby — and a part of something bigger.
Follow us on instagram @UmbreonProtocol for drop alerts & exclusive sneak peaks.
Tag us in your pull and we’ll repost the hits.
🌓 Half Moon: 1:5 upgraded odds
🌕 Full Moon: 1:3 premium odds
🌑 Dark Moon: 1:2 mega chase odds